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IM Monitoring Sniffer Software FAQ User Guide Network Setup

IM Monitoring Sniffer Software frequently-asked questions (FAQs)


Q1: When I want to selected IP Address, there have not any adapter in list, how can I do?
Q2: Why I capture nothing?
Q3: I can only monitor my own conversation in my pc not every pc in local network.


Q1: When I want to selected IP Address, there have not any adapter in list, how can I do?
A1: Although the software can work fine on most of network adapters, It may cannot capture packet through some wireless network card, modem, PCMCIA card, USB card, or other special card. Try to restart your PC first after install the software. Please use this link to get more information:
http://www.winpcap.org/misc/faq.htm


Q2: Why I capture nothing?
A2: You can click menu "Select Adapter" to set up an adapter for capture packet. After you press "Start Capture" in toolbar, Your can try every adapter, until find All Packets number go up in the state bar if any people using internet in time.


Q3: I can only monitor my own conversation in my pc not every pc in local network.
Please read the network setup document at: Network Setup